Effective Date: September 22, 2023
1. Introduction
Welcome to Thaaja, brought to you by Seqtto Software Solutions Pvt Ltd at Seqtto, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and mobile application to purchase organic food and dairy items. By accessing or using Thaaja, you consent to the practices described in this privacy policy. Please take a moment to carefully read this policy to understand how we handle your personal information.
2. Information We Collect
We collect and process various types of information, including:
2.1 Personal Information: When you create an account, make a purchase, or communicate with us, we may collect information such as your name, email address, phone number, delivery address, and payment details.
2.2 Usage Information: We gather data about your interactions with Thaaja, including your browsing history, the pages you visit, your preferences, and the products you view.
2.3 Device Information: We may collect information about the device you use to access Thaaja, including your device's unique identifiers, operating system, and mobile network information.
2.4 Location Information: With your consent, we may collect precise geolocation data from your device to provide location-based services, such as delivering orders to your specified location.
2.5 Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing habits and improve your experience on Thaaja. You can manage your cookie preferences in your browser settings.
3. How We Use Your Information
We use your information for various purposes, including:
3.1 Providing Services: We use your personal information to offer and fulfill our products and services, process your orders, and provide customer support.
3.2 Personalization: We may use your data to tailor your experience on Thaaja, recommend products, and show you personalized content.
3.3 Communication: We may send you emails or push notifications related to your account, orders, and updates about Thaaja. You can opt out of promotional communications at any time.
3.4 Analytics and Improvements: We analyze user data to improve our website and application, troubleshoot issues, and enhance our services.
3.5 Legal Compliance: We process your information to comply with legal obligations and respond to legal requests.
4. Information Sharing
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
4.1 Service Providers: We may share your data with trusted service providers who assist us in delivering our services, including payment processors, delivery partners, and customer support providers.
4.2 Legal Obligations: We may disclose your information when required by law, legal process, or government authorities.
4.3 Business Transfers: If SEQTTO undergoes a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement robust security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your data.
6. Your Choices
You can manage your information and preferences through your Thaaja account settings. You have the right to access, correct, or delete your personal information. If you have questions or need assistance, please contact us using the information provided in Section 9.
7. Children's Privacy
Thaaja is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us to delete the data.
8. Changes to this Privacy Policy
We may update this privacy policy to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes through the Thaaja platform or other means. We encourage you to review this policy periodically.
By using Thaaja after any changes to this privacy policy, you consent to the updated terms.
9. Contact Us
If you have any questions, concerns, or requests related to this privacy policy or your personal information, please contact us at:
Seqtto Software Solutions Pvt. Ltd.
H.No 4-5, Bommalaramaram,
Yadadri-Bhongiri,
Telangana - 508126
Email: contact@seqtto.com
Phone: 8186919516
Thank you for choosing Thalia for your organic food and dairy needs. Your privacy is important to us, and we are committed to protecting it.
